FAQ - HR

How long do I need to charge the watch?
1 hour maximum for a full charge
Fri, 17 Aug, 2018 at 5:09 PM
How do I reset the watch to factory settings?
Swipe up or down on the watch until you see the "More" icon.  Long press the screen to enter the menu. Swipe up or down until you see "F...
Mon, 10 Sep, 2018 at 4:25 PM
Can I update the firmware myself?
Yes, you can easily update your watch using the abyx Fit application- Before updating the firmware please make sure both your devices are sufficiently charg...
Mon, 10 Sep, 2018 at 4:26 PM
Do I need a data plan to use the watch?
You don't need a data plan to use the watch, but you need to update the new firmware from time to time which requires internet access.
Fri, 17 Aug, 2018 at 5:11 PM
How to turn the watch on and off.
To turn on the watch simply plug it into any powered USB port. To turn the watch off swipe up or down on the watch until you see the "More" icon. ...
Mon, 10 Sep, 2018 at 4:26 PM
How to set and delete alarms and reminders.
Go to "Device" tab in the abyx Fit application and select the Alarm clock icon now you can edit or delete all your alarms. 
Mon, 10 Sep, 2018 at 4:26 PM
How does the anti loss function work?
If your watch is connected with your phone and you walk away without your phone, the watch will vibrate noticing you that you forgot your phone.
Fri, 17 Aug, 2018 at 5:12 PM
How secure is my personal data?
Our servers have the following certifications / compliance: GDPR, German Cloud Computing Compliance Controls Catalog (C5), TRUSTe, ISO 27001, ISO 20000, ISO ...
Fri, 17 Aug, 2018 at 5:12 PM
My watch screen is freezing, and touch display does not work.
Please plug the watch into an USB port to charge and make sure your watch's firmware has been updated to the latest version. 
Fri, 17 Aug, 2018 at 5:13 PM
How to update the firmware ?
- Before updating the firmware please make sure your device is sufficiently charged - Open the abyx Fit app and go to the "Me" tab in the bottom ...
Mon, 10 Sep, 2018 at 4:27 PM